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About Us

About Amber’s Lit Mind

Amber’s Lit Mind was created from a love of creativity, healing, and community. What started as a creative outlet turned into a business focused on creating custom items that are meaningful, personal, and made with care.

Every item in this shop is custom-made and handmade, designed to help you celebrate important moments, support causes you care about, represent your profession, or create something that feels personal to you.

Amber is a nurse, a mom, and a creative who understands how important it is to have items that feel like they were made just for you — not mass produced.

We specialize in custom apparel, gifts, and personalized items for special occasions, awareness events, professionals, families, and everyday inspiration.

Thank you for supporting a small business. Every order is truly appreciated.

– Amber’s Lit Mind

FAQ

Frequently Asked Questions – Amber’s Lit Mind

Q: How long do orders take?
A: All items are custom made. Please allow 7–10 business days for order processing. Shipping takes an additional 3–5 business days.

Q: Do you offer refunds or returns?
A: No. All items are custom made to order, so we do not accept returns or refunds. If there is an issue with your order, please contact us within 3 days of delivery.

Q: Do you offer local delivery?
A: Yes, we offer local delivery within 10 miles. Local deliveries are made on weekends.

Q: Can I rush my order?
A: Rush orders may be available depending on our schedule. Please contact us before placing your order.

Q: What if I enter the wrong name, size, or address?
A: Please double-check all information before placing your order. We are not responsible for customer entry errors.

Q: How will I know when my order ships?
A: You will receive a tracking number via email once your order has shipped.

Q: How do I contact you?
A: Please email us at shopamberslitmind@gmail.com and include your order number.

Contact

Contact Us – Amber’s Lit Mind

Thank you for shopping with Amber’s Lit Mind! We are happy to help with any questions about your order, custom items, or products.

Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Limited availability due to deliveries
Responses are typically sent within 24–48 business hours.

Email:
shopamberslitmind@gmail.com

Order Questions:
Please include your name and order number in your message so we can assist you faster.

Custom Orders:
If you are requesting a custom order, please include:

  • Item type
  • Colors
  • Name/wording
  • Need-by date
  • Any inspiration photos

Local Delivery:
Local delivery is available on weekends. Customers will be contacted to schedule delivery after their order is completed.

Thank you for supporting Amber’s Lit Mind!